Interpersonal Communication

Sharpen your soft skills by taking PASAI’s fully self-paced course on Interpersonal Communication. You can self-enrol by clicking on the course on PASAI’s Learning Platform Homepage.

This training will support participants to improve their interpersonal skills so they can communicate more effectively. It will focus on the key “soft skills” that are needed in a professional audit environment when communicating with colleagues, clients and stakeholders. The course will help participants to use effective verbal and non-verbal communication methods, actively listen, write better, use inclusive language, and build rapport with others.

Contents:

1. Introduction

2. Verbal Communication

3. Non-verbal communication

4. Listening

5. Written Communication

6. Inclusive Language

7. Building Rapport

8. What new auditors should avoid